Privacy & Cookies
Who we are
At The Heathers, we are committed to maintaining the trust and confidence of clients and potential clients visiting our web site. When it comes to your data, The Heathers is committed to transparency and choice. Here you will find information on how we treat data that we collect from clients and visitors to our website.
Information we collect
When you are browsing our website you may enter your name, email address or other details for us to respond with your enquiries.
When do we collect information?
We collect information from you when you either fillout our contact form or email us directly using email links provided within our contact us page.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Our website is fully SSL compliant. How we use your data
We use the information we collect from you to allow us to respond your service requests.
Your personal information is kept private and stored securely until a time it is no longer required. We will not disclose it to a third party except under compulsion of law. (E.g. a Court Order)
We normally store your personal data up to 6 years from the date of enquiry. This will enable us to serve you better with your enquiries to locate older reports and images archived securely within our computers.
Requests for the deletion of information should be made to firstname.lastname@example.org.
Our website wants you to have the best possible experience and therefore cookies are used. By accessing this site you are agreeing to the terms of this policy. These cookies are tiny files that are downloaded to your computer containing the site name and unique user ID. This then passes information from your previous visit that helps us to improve your experience. Disabling Cookies
Cookies can be disabled but this is not recommended in case they are used to provide a service that you use. The settings can be adjusted on your browser to prevent the setting of cookies although this can affect the functionality of this website and many others that you may visit. Third Party Cookies
This site uses Google Analytics to help us to understand how you use the site, the pages you visit and the amount of time spent on our site. We can use this information to improve our website and your experience of it. For more information on Google Analytics’ cookies, visit the official Google Analytics page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website. Access to Your Personal Information
You are entitled to access the personal information that we hold and may submit such a request to the Data Controller. Such requests will be considered with a view to legal requirements and guidelines from Information Commissioner’s Office (ICO).
Please address any such requests to email@example.com.
Subject to the above, you have the following rights related to your personal data:
- The right to request a copy of personal information held about you
- The right to request that inaccuracies be corrected
- The right to request us to stop processing your personal data
- The right to withdraw consent
- The right to lodge a complaint with the Information Commissioner’s Office
Changes to this Statement
The Heathers will occasionally update this Statement of Privacy to reflect company and customer feedback. The Heathers encourages you to periodically review this Statement to be informed of how The Heathers is protecting your information.
This privacy notice was last updated on 19 May 2018.
The Heathers welcomes your comments regarding this Statement of Privacy. If you believe that The Heathers has not adhered to this Statement, please contact The Heathers at firstname.lastname@example.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.